Frequently Asked Questions
Everything you need to know about your Amazon Flex fashion experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days, while express options are available at checkout for delivery within 1-2 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Simply print a prepaid label from your account dashboard to start a return.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to your own body measurements for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and flexible 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
Amazon Flex is committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2026.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to our live tracking portal to monitor your delivery status.